How can we help?

Add a miner to your cart, head to checkout, and complete payment. Your funds go into escrow immediately and the seller is notified to ship.

Yes. Volume pricing applies automatically — 5% off at 3+ units and 12% off at 10+ units, shown live in your cart and order summary.

Some listings accept offers — look for the "Make an offer" button. The seller can accept, counter, or decline within 48 hours.

Card (Visa, Mastercard, Amex), crypto (BTC, ETH, USDC and more), and bank wire for larger fleet orders. Vendor sales are escrow-protected.

In-stock miners are processed within 24–48 hours and ship from our US (Atlanta) warehouse. Transit is typically 3–7 business days with tracked carriers.

Yes — worldwide via DHL, UPS, and FedEx. As of our latest policy update, US customs fees are the buyer's responsibility, but we're happy to help with clearance.

A tracking number is added to your order the moment it dispatches. Follow it live from My Orders in your account dashboard.

Endless holds your payment in escrow. The seller sees the order is funded but can't access the funds until you confirm delivery.

Only after you confirm your hardware arrived as described — or automatically a few days after confirmed delivery if you take no action and haven't opened a dispute.

No. Escrow is included on every marketplace order at no extra cost to the buyer.

Crypto payments are held in escrow under the same buyer-protection guarantee as card and wire.

Buy a hosting-ready miner or ship one you own to our facility. We rack and power it, and our on-site team looks after it — mining rewards flow straight to your wallet.

Our Washington facility runs at 7.2–8.0¢/kWh on 100% renewable hydro power and is taking new miners. Pennsylvania (6.7–7.3¢/kWh) is at full capacity — machines already there keep running, but we aren't placing new ones. Pricing is transparent with no hidden ramp-up fees.

Billing begins the day your miner is energized and hashing — not the day it arrives. Racking usually completes within 48 hours of intake.

Yes, any time from your account dashboard. You can ship hardware back or resell it on the marketplace whenever you like.

All sales are final: we do not accept returns or give refunds, except where the law requires it. Faulty hardware is covered by the manufacturer's warranty, if any. Contact support and we'll help you with the RMA.

Contact support straight away with photos. On third-party sales secured by Escrow.com, open a dispute before you confirm delivery: the funds stay in escrow while it is reviewed. Hardware faults are handled under the manufacturer's warranty, and we'll help you with the RMA.

Only where the law requires it, or when an Escrow.com dispute on a third-party sale is decided in your favour; Escrow.com then returns the funds once the dispute closes.

Create an account, then start a listing from Discover. We verify new sellers before listings go live to keep the marketplace trustworthy.

The Monitoring tab in your dashboard shows live hashrate, temperature, and uptime per rig, with alerts for offline, high-temp, or low-hashrate conditions.

Use the "Forgot password?" link on the sign-in screen. We'll email you a secure reset link.

Under Account → Addresses and Account → Profile in your dashboard.